How Appointment Type Works

What is Appointment Type?

Appointment Type tells your team how a stop operates:

• Not needed → No appointment required
• Firm appt → Fixed scheduled time required
• FCFS (First Come First Serve) → Handled based on arrival

Where You Can Set It

1. Saved Addresses (Default Setup)

Go to:
Settings → Saved Addresses → Open any address

Inside the address, you will see:

• Appointment type dropdown
• Options: Not needed / Firm appt / FCFS
  
  
  This sets the default behavior for that location

2. Load (Shipper / Receiver)

Go to:
Dispatch → Open Load

Inside both Shipper and Receiver, you will see:

• Appt Type dropdown
  
  

This is where you can adjust per load if needed

How It Works Together

• When you select a Saved Address in a load:
  • Its Appointment Type is automatically applied
• You can still change it manually inside the load

How It Shows in Dispatch

Appointment Type is visible directly in the Load List

• Colored dots appear in:
  • Scheduled Pickup Date
  • Scheduled Delivery Date
    
    

Hover Details 

When you hover over pickup or delivery:

You will see:

• Location (name, city, state)
• Date
• Time
• Appointment Type (FCFS / Firm)
  
  
  

Key Notes

• Appointment Type is set per stop (pickup & delivery separately)
• Saved Addresses help standardize setup
• Load-level selection allows flexibility per shipment

For further questions, contact us at help@truckpedia.io.